Alkira transformed Technology Service Management capabilities through people, process and technology improvements.
Alkira supported Expo 2020 to design the ICT Master Plan, onboard technology providers and deliver a broad range of technology projects.
Alkira supported the Telecom and IT Services infrastructure renewal program and service management transition.
Alkira designed a comprehensive ICT strategy across all applications and infrastructure.
Alkira designed the technology master plan for a sustainable and innovative business and residential district.
Alkira designed the ICT infrastructure and systems for this initiative and project managed the implementation.
Alkira was engaged to support Dufry to modernise their global network and carry out a review of the ServiceNow implementation.
Alkira developed an Operating Model for the Command & Control Centre to improve real-time situational awareness.